Your job is to deliver outstanding technology-based solutions to client problems using best practices and defined processes. In addition, you will be involved in growing your knowledge and skills to expand your ability to deliver projects on-time and within budget.
Reports To: General Manager – Research and Development
KEY ACCOUNTABILITIES
Software Development
- Understand client problems and assist in designing, estimating, developing, testing, and documenting a suitable technology-based solution within agreed timeframes.
- Ensure that work assigned to you is prioritised and managed so that projects are delivered on-time.
- Ensure you follow appropriate processes to efficiently perform your tasks and that quality solutions are produced within budget.
Customer Service
- Deliver high levels of customer service so clients have positive experiences with our company and our products.
- Assist other staff members as required who are providing customer service.
Personal Development
- Ensure that your skills continue to grow. If you need training in a particular technique or technology, then bring this up with your Team Leader.
- Share the knowledge and skills you have developed with other members within the company.
Communication
- Ensure open and pro-active communication within the company by contributing to meetings, workshops, etc.
- Ensure your Team Leader understands your progress against assigned tasks and is notified of any potential problems that may delay progress.
Other Requirements
- To be a positive, willing, contributing, and adaptable member of the team always.
- Be familiar with and understand the policies and procedures of the CBS Quality Management System.
- Complete weekly timesheets as required.
- Complete other work as requested by your manager.
