x
Get our mobile app
Fast & easy access to Jobstore
Use App
Congratulations!
You just received a job recommendation!
check it out now
Browse Jobs
Companies
Campus Hiring
Download App
Jobs in Philippines   »   Jobs in Mandaluyong   »   Art / Design / Entertainment Job   »   Team Leader for Voice Account GSA 400 BL
 banner picture 1  banner picture 2  banner picture 3

Team Leader for Voice Account GSA 400 BL

ISTA

ISTA company logo

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced CSR Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Roles and Responsibilities:

  • Manages the team and come up with new ideas on maximizing efficiency and productivity.
  • Identify and escalate priority issues to the appropriate person.
  • Delegate work as necessary.
  • Meet or exceed individual/team targets
  • Will do productive and administrative work
  • Handles customer inquiries and resolve concerns promptly
  • Provide accurate and detailed information about our products and services to customers
  • Ensure customer satisfaction and loyalty through effective communication and problem-solving skills

  • A minimum of 2 year of experience as a Customer Service Team lead is required
  • Possesses strong communication and written skills
  • Proficient in MS Office applications such as MS Word and Excel is advantageous
  • Capable of adapting to a fast-paced training environment
  • Must be detail-oriented and displays critical thinking
  • With pleasing personality.  
  • Being an Extrovert is advantageous. 

What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our commitment to you

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives
✱   This job post has expired   ✱

Sharing is Caring

Know others who would be interested in this job?

Similar Jobs