LOOKING FOR FILIPINO CANDIDATES CURRENTLY RESIDING IN THE PHILIPPINES.
*We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your application.
Position: Customer Service Agent
Working Hours: Flexible, 3 hours of overlap with 9am-5pm Eastern Time
Holidays: TBD
Monthly Salary: up to USD 2,000/month
About the Company:
The company thrives on hands-on experience, crafting and selling its own products using the same methods employed to assist clients. Leveraging their real-world expertise, they can provide clients with advice that sets them apart from other studios.
They do direct sales to customers through ecommerce stores. (They have an onsite customer support person in US)
About the Role:
A Customer Success Agent for a company that creates beautiful marketing assets for known brands/ businesses.
Responsibilities:
- Will do direct sales to customers through ecommerce stores. (They have an onsite customer support person in PH)
- Handle 95% of the customer support
- Everything is email chat support
- The company provides lots of rough templates for 90% of situations
- Must have enough agency to customize emails to tailor-fit responses to unique situations
Requirements:
- Must have at least of 2-3 years of relevant experience
- Must have enough agency to customize emails to tailor-fit responses to unique situations
- Must have a customer-oriented attitude
- Good English communication and written skills
- Experience with sales is a plus
