We're seeking an individual with extensive expertise in infrastructure technologies and network features, capable of leading, operating, and perpetually enhancing environments spanning over 600 remote locations across EUROPE, Asia, the US, Latam, and Canada. If you're ready to take on this challenge and make a significant impact on our global network landscape, we invite you to join us in shaping the future of a dynamic organization.
PRIMARY RESPONSIBILITIES:
1. Maintain under operational conditions the current and new network infrastructure and security solutions in respect of the Support processes
2. Build, deploy and administer/manage the current and new network infrastructure (including WAN, LAN, WLAN and network services like NLB . ..) and security solutions
3. Senior level of operational support on:
- Troubleshooting, incidents and problem management,
- Reporting and communication on activity, quality and performance of the network platforms and security solutions
- Ensure appropriate documentation, including procedures for supports.
4. Assist new implementations of all Network and Security Infrastructure components
5. Pro-active in ensuring stability, response time, operational consistency and life cycle over the network platforms and security solutions
SECONDARY RESPONSIBILITIES:
1. Contribute to search and qualification to new solutions
2. Provide recommendations to highest level of expertise teams
. Preferably CCNP Level
2. Administration and troubleshooting of LAN/WAN/WLAN networks
Routing protocols configuration and troubleshooting (BGP, RIP, OSPF, EIGRP …)
LAN technologies administration and troubleshooting (VRRP, VSS, STP …)
QoS mechanisms
Wifi controllers and access points administration
Load Balancer (NetScaler)
3. Security Administration with Palo Alto and Fortinet Firewalls, Pulse remote access, Reverse Proxy
Preferably Palo Alto certified
BEHAVIOR ABILITIES:
1. 3-5 years experience in infrastructure, with 3-5 years as Network Administrator
2. Strong Knowledge of Cisco network products, Palo Alto, Riverbed
3. Self motivated, eager to l earn i n the IT profession
4. Team player must be able to work with people within and outside of the IT department.
5. Customer service oriented
6. Excellent communication skills, verbal and written.
7. English speaking mandatory (French reading would be appreciated)
8. Ability to analyze and synthesize situations and understand the business constraints
Technical Environment:
- Cisco products and technologies
- Cisco telephony
- Citrix Netscaler NLB and Reverse Proxy
- PaloAlto (including Panorama central management) and Fortinet Firewalling
- Infoblox DNS
- Riverbed WAN optimization and Netflow
- Riverbed Cascade
- SolarWinds monitoring
- Ticketing CMDB CA Service Desk Manager