Know more about the team
We are looking for a highly-driven and motivated Channel Development Specialist to join our fun, professional and dedicated Shops Department based here in Manila. Our Shops Department oversees the end-to-end grocery and retail partners’ operations and businesses, from partners identification & signing to onboarding & account management. The Shops Department focuses on creating premium experiences for foodpanda's top tier grocery and retail partners. We own the growth and development of these partnerships, striving to achieve and expand our win-win relationship to maximize profitability and client satisfaction. If you are a big fan of online shopping, join us now to make a direct impact and contribute to large-scale success!
Responsibilities
- Represent foodpanda as an ambassador, develop a trusted advisor relationship with existing key retail/FMCG brands, act as the lead point of contact for your portfolio of partner vendors
- Activate set of services (compliance performance, promotional deals, online marketing packages etc.) to facilitate portfolio & revenue growth; meet or exceed goals for account retention, development and maintenance.
- Work with our strategic accounts to develop their online strategy and operations to maximize their earnings from foodpanda shops
- Understand the issues and pain points facing our strategic accounts and research and execute scalable solutions
- Communicate clearly the progress of monthly/quarterly initiatives
- Ensure timely and successful delivery of our solutions according to partner vendors’ needs and objectives
- Work closely across Content, Sales and Marketing teams for front-end enhancements, campaign participation and demand generation
Requirements
- At least 3 years’ experience in sales or account management role
- Ability to analyze and draw inferences from data
- Experience in delivering client-focused solutions based on partner vendors’ needs
- Detail-oriented with proven ability to manage multiple projects at a time
- Great communication and interpersonal skills
- Self-motivated and goals oriented
- Proficiency in English
- Knowledge in the use of Salesforce preferred
What we offer
- foodpanda Philippines is a Great Place to Work Certified! You are assured to be joining a dynamic, fun, and an amazing work environment!
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
- We recognize top performers, welcome our newbies, and share good food!
- Competitive package, allowances, food perks, Insurances, learning and development opportunities and more!
Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.
