ISTA Solutions, an outsourcing/offshoring company, is in search of ASPIRING ACCOUNTING PROFESSIONALS to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles & responsibilities:
- Processing invoices and payments
- Most invoices go to the property managers and they upload into system, Agents need to review, approve, check GL codes.
- Able to actually issues payments as well via a check PDF.
- If there are issues with an invoice or questions the Agents will need to communicate directly with the property managers and vendors, they will never have to talk directly with residents or customers.
Job Description:
- Provides customer support through different communication channels (Phone, email, chat).
- Resolve issues & accommodate customer inquiries to ensure satisfaction with products or services.
- Collaborate with colleagues and different departments to resolve complex issues
- Maintain accurate records on customer interactions, transaction, feedback, etc.
- Bachelor's degree in accounting or a related field
- Detailed oriented and organized
- Good verbal and written English skills.
- Ability to prioritize and multitask in a fast-paced environment.
- Strong problem-solving skills and ability to work independently and as part of a team.
- Willing to work onsite in MAKATI or MANDALUYONG
- Amenable working night shift
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
