We are currently seeking highly motivated and skilled individuals to join our team as Chat Support Representatives. In this role, you have the opportunity to receive a high salary offer based on your skills and experience.
Responsibilities
- Respond to customer inquiries and provide support through chat
- Resolve customer issues and concerns in a timely manner
- Ensure customer satisfaction by delivering high-quality service
- Escalate complex issues to the appropriate department
- Maintain detailed and accurate records of customer interactions
- Stay updated on product knowledge and company policies
- Collaborate with team members to achieve performance targets
- At least a high school diploma or equivalent; additional education or training in customer service is a plus.
- Proficiency in typing and multitasking to handle multiple chat conversations simultaneously.
- Flexibility to work in rotating shifts, including evenings, weekends, and holidays.
• Salary plus high Incentives
• Paid training
• HMO benefits
• Government mandated benefits
• Paid leaves and many more
