ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
- 6 mos - 1-year BPO Healthcare Experience related to any Health Programs
- Good to excellent communications (both verbal & written) and detail oriented
- Ability to multitask (taking in calls and responding to email
- Organized and keen attention to details
- Problem-Solving Skills - Being able to analyze situations and find solutions to customer efficiently
- Adaptability - adapt to different customer personalities and scenarios
- Time Management - ability to handle multiple tasks efficiently and prioritize customer needs
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
