- Design, implement, and maintain secure and scalable network solutions across diverse environments (remote, corporate, wired, wireless, SD-WAN).
- Integrate and manage cloud network deployments across Azure, OCI, AliCloud, and AWS platforms.
- Perform routine network maintenance tasks, including system upgrades, patching, security configurations, QoS adjustments, and equipment monitoring using SolarWinds tools.
- Proactively identify and troubleshoot network issues, minimizing downtime and ensuring service continuity.
- Leverage ITIL and ServiceNow to implement best practices for service management and incident resolution.
- Participate in on-call rotations and provide after-hours support as needed.
- Collaborate with cross-functional teams and external partners to achieve common goals.
- Contribute to knowledge sharing and act as a subject matter expert (SME) for network infrastructure systems.
- Participate in enterprise disaster recovery exercises to ensure business continuity.
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