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Jobs in Philippines   »   Jobs in Manila   »   Virtual Assistant (CR) - 14543947922
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Virtual Assistant (CR) - 14543947922

Support Shepherd

Support Shepherd company logo

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Position : VIRTUAL ASSISTANT

Work Hours : 9AM-5PM (GMT) ; UK timezone

Holidays : TBD

Pay Range : $ 800 - 1,200 USD per month

About the role:

This role will support two teams. Our Marketing and Customer Success teams. They would be need for 3-4 hours per day for Marketing and 4-5 hours per day for Customer Success.



Duties and Responsibilities:

  • Marketing Duties:
    • Review all incoming emails and replies to outbound marketing emails.
    • Review all comments and messages on social media platforms.
    • Manage best practices
    • Uploading articles/content to the website
    • Help manage the fact-checking/proofreading of articles
    • Supporting with project management for video content

  • Customer Succes Duties:
    • Zendesk ticket support
    • Data collection
    • Login Email admin

  • At least 2 years of Customer support experience
  • Can write well, craft appropriate responses
  • Project management
  • Website management (not essential, but helpful)
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