Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Summary of This Role
Install, configure, maintain, support, and secure the organization's network communications, including LANs and/or WANs. Identifies network problems, isolates root causes, and initiates corrective action. Determines priority of action and additional resources required, based on severity of service interruption. Provides technical analysis to all customers to isolate issues and develop strategies to restore or activate services. Interacts with Telecommunication Engineers, LAN Administrators, and transmission and RF staff regarding ongoing network activities. Ascertains compliance with security, safety, and environmental guidelines. Generates reports on network performance, trouble-shooting results, and routine maintenance of network elements. This role requires individuals to work within the demands a global 24x7 High availability transaction oriented network. Ability to translate business requirements into network requirements and collaboratively work with other technical teams to deliver an overall solution.
What Part Will You Play?
- Lead collaboration in a team environment
- Provides expertise level problem solving solutions within the Global Payments Network
- Provides expertise to recognize and resolve complex problems and issues according to corporate policies/procedures
- Manages complex Network project tasks independently with internal and external clients
- Provides mentorship to entry/lower level team members
- Independently designs, configures, tests, documents, and implements complex network designs and components
- Generates complex reports on network performance, trouble-shooting results, and routine maintenance of network elements
- Independently utilizes tools within the network to analyze client networks
What Are We Looking For in This Role?
Minimum Qualifications
- Bachelor's Degree
- Relevant Experience or Degree in: No degree specified
- Typically Minimum 6 Years Relevant Exp
- 6-8 years of enterprise networking experience and/or a Bachelor's Degree
Preferred Qualifications
- Appropriate advanced industry network certifications are preferred.
What Are Our Desired Skills and Capabilities?
- Skills / Knowledge - As a highly skilled specialist, contributes to the development of concepts and techniques. Completes complex tasks in creative and effective ways. Ensures tasks of team are competed in a timely manner.
- Job Complexity - Consistently works on complex assignments requiring some independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures. Oversees a team and coordinates daily work covering multiple assignments.
- Supervision - Determine methods and procedures on new assignments with some independence. Often acts as a facilitator for group. Is formal team leader.
- Dynamic Routing - Configure industry standard dynamic routing protocols including but not limited to BGP and OSPF.
- WAN Optimization and QoS - WAN optimization and QoS on global MPLS network carrying voice and data.
- Load Balancing - Global DNS load balancing and local application load balancing.
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
