At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
Responsible in facilitating the seamless completion of customer orders for Voice, Data and/or ICT , ensuring preventive measures are in place to minimize negative impact on business operations and to meet client’s expectationsROLES AND RESPONSIBILITIES:
Manage order status and tracking for Voce, Data and/or ICT Products
Provide internal and external customer updates and notification on order activities
Create strategies for service delivery optimization
Manage vendor performance
Collaborate with relevant parties such as NTG. Project Management, Tech Deployment, DSO, etc. to mitigate fallouts
Flow Through Management
Operations Management for Service Delivery
Vendor Management
Strategy and Planning
Process Management
QUALIFICATIONS:
3-5 years of relevant work experience
IT/Telco, Banking or BPO industry experience is preferred
Experience in Vendor Management, Operations, Order Fulfillment , Flowthrough or any related functions
Bachelor’s degree minimum requirement in Business Administration, Management, or related field
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.
