Scope of Position:
- Supply Chain Visibility & Security Monitoring
- Command Centre Operator
Major Duties and Responsibilities:
Logistics Security Analyst are responsible for monitoring transport of cargo in transit worldwide.
This position is part of an experienced team of logistics security experts responsible for day-to-day operations of the Cargo Signal Command Center focused on reducing the potential for losses of vulnerable cargo using enhanced security protocols, tracking and technology tools, and service provider management and development.
- Staff the command center with reliability and punctuality
- Participate in and help build a team environment
- Transpose information from documents or other sources into the monitoring software, ensuring accurate and timely data entry
- Actively monitor global cargo shipments to ensure compliance with security protocols
- Track and trace shipments using internal and external applications and by telephone/e-mail to service provider
- Provide shipment status updates to customers by e-mail and phone
- Respond to emergency alarms and exceptions according to company procedures
- Understand documented requirements and correctly interpret this information to fulfill customer instructions and expectations
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride
- Escalate problems to management when necessary
- Participate in shift-level exercises and incident response drills
