At Assistantly, we're dedicated to empowering businesses with global talent and creating strong partnerships between clients and our talented unicorns. We believe in transparency, kindness, and fostering an environment where everyone can achieve their full potential.
Join us as a Member Success and Administrative Assistant and become the backbone of client satisfaction. You'll be the friendly voice clients rely on, delivering top-tier support and fostering strong partnerships. In a caring and empathetic team, you'll have the chance to make a real difference, all while working in a rewarding environment that values your contributions.
Core Responsibilities:
- Communicate with clients to gauge their success within the process and address any concerns.
- Maintain and update the database, ensuring accuracy and organization of client information.
- Respond to emails and text messages promptly and professionally.
- Confirm meeting times and dates, ensuring schedules are coordinated efficiently.
- Schedule specific stages of the program for individual clients.
- Communicate with prospects and provide relevant information about the program.
- Monitor and respond to comments and messages on Facebook.
- Maintain spreadsheets and databases with meticulous attention to detail.
Must-Have Tools Experience:
- Click Funnels
- Click Up
- Active Campaign
- Google Suite
- Exceptional English communication skills, both written and verbal, with a neutral accent.
- Strong attention to detail and organizational abilities.
- Commitment to integrity and honesty in all aspects of work.
- Punctuality and ability to meet deadlines consistently.
- Willingness to support the team in various prospect-related activities.
- Professionalism and empathy in all interactions and opportunities.
- Above Market starting pay scale
- Permanent WFH opportunities
- Part-Time, Full-Time
- Health & Wellness Allowance
- Monthly Bonus Drawings
- Loyalty & Performance Bonuses
- Profit Sharing
- Professional Development Training
- Community of Unicorns
