Assist the Business Director in identifying, developing, and implementing business opportunities in contribution to the overall country and business goals
In-charge of driving the Sales, Marketing and Business Development Team to achieve annual financial targets and sustain business growth
Oversee the day to day sales, marketing and business development activities and implement action plans to accomplish the goals and financial targets
Build the sales forecast, marketing and business development strategies; and set performance objectives
Monitor and evaluate the performance of the BD Executives and BD Associate
Motivate the team to realize the best results possible and promote continual professional development
Collaborate with the Stakeholders, Operations and Support team on high-level matters, directions, and metrics to achieve goals (e.g. Financial, Operational Integrity, and other standards)
Perform other related duties that may be assigned either in contribution to the department goal or for his/her personal or professional training, education or development as programmed by the MIN Director
Develop and implement strategies to achieve positive relationships with current and potential clients through consistent customer engagement
Develop and maintain a system in anticipating, identify and acknowledge client’s needs and pains, and translate those into business opportunities
Ensure customer complaints are resolved in a timely manner by addressing problems, facilitating the development of solutions, preparing reports and making recommendations for improvement
Prepare and submit timely and accurate reports on SMBD performance
Represent company at various association and organization meetings to promote SGS Services
