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Jobs in Philippines   »   Jobs in Manila   »   Operations Assistant Generalist- 18514112302
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Operations Assistant Generalist- 18514112302

Support Shepherd

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LOOKING FOR FILIPINO OR PHILIPPINE-BASED CANDIDATES

Job Title: Operations Assistant Generalist

Schedule: M-F FT; Central time zone

Salary Range: $1200/month - $1500/month

We are looking for a dedicated Operations Assistant to join our team and provide essential support for our e-commerce and self-storage business operations. As an Operations Assistant, you will be responsible for a variety of tasks that are crucial to the smooth functioning of our business.

1. Inventory Planning Support:

- Input and adjust data in our inventory platform.

- Update Excel models with revised data, utilizing basic formulas, pivot tables, and V-lookup functions.

- Cross-reference data in Excel and perform occasional data cleaning tasks.

2. Self-Storage Comps Analysis

- Gather pricing data for self-storage facilities in specific markets through online research.

- Evaluate facility quality by reviewing provided images.

- Communicate with facilities to collect information on occupancy rates.

3. Self-Storage Property Management Support (2 facilities)

- Handle escalated queries from the call center related to self-storage facilities.

- Monitor and respond to customer emails and texts.

- Coordinate tasks for on-site personnel.

- Reach out to customers about delinquent payments and oversee the auction process.

- Coordinate repair work with vendors.

- Implement price changes within software systems.

4. Other Ad Hoc Tasks

- Conduct online research for real estate leads.

- Organize and maintain documentation.

- Draft emails and other communications as needed.

- Detail-oriented with a strong focus on accuracy.

- Proficient in Excel with the ability to work with formulas, pivot tables, and V-lookup functions.

- Capable of managing multiple responsibilities effectively.

- Proactive in taking the initiative once trained.

If you are a highly organized individual with a keen eye for detail and a proactive approach to work, we invite you to apply for the position of Operations Assistant with us. Join our dynamic team and play a vital role in supporting our e-commerce and self-storage business operations.

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