- Ensures the correct and timely checking of technical and financial documents and the immediate sending of feedback to parties concerned.
- Accurately and efficiently encodes in the database the pertinent details of technical and financial documents received from affiliates using applicable data entry tools.
- Efficiently distributes nominations to executing affiliates and monitors their confirmation.
- Ensures the correct and timely checking / monitoring of vessels in port traffic.
- Assists the affiliates in the resolution of their queries or concerns regarding input and output data of a report or document.
- Checks draft inspection reports and invoices for erroneous entries or omissions with reference to the strict provisions and guidelines required by the clients.
- Accurately and efficiently encodes in the database the details of job orders and invoices received from global sales hubs.
- Identifies and investigate the reasons for non-payment of invoices and decides on the course of action to resolve the issues.
- Captures prospect incoming vessel in port destination and create record using designed system.
- Regularly prepares and submits statistical reports to clients.
- Maintains the integrity of the contents of database necessary for credible statistical reports.
- Gives feedback to concerned parties for any review findings – gives idea and recommends corrections or revisions to a document.
- Follows up affiliates the preparation or submission of documents required to bill clients.
- Attends and participates in team and company meetings.
- Provides suggestions on process improvements.
- Reports to Management any breach of integrity, solicitation for, or offer of, an improper payment or advantage coming to his/her knowledge.
- Performs other duties as may be assigned by Operations Manager to achieve operations efficiency. Examples of other tasks are as follows: to supervise or Member of Special Projects or Work Group
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