Job Summary:
This is not your typical Business Manager role. Working as Senior Business Manager for IQ-EQ will require you to have a womb to tomb mastery of project and business management methodologies to be applied to ongoing initiatives in IQ-EQ to ensure predictable and successful delivery. You won’t just be taking down the minutes of the meeting because you will need to have the vision and a thirst for change, transformation, and continuous improvement.
Business Management is not an easy job; therefore, we need someone who is expressive and vocal in identifying and mitigating risks, directing the project and all stakeholders involved to successful delivery while maintaining a good working relationship with all participants.
A proactive team player who initiates improvements at the same time adheres to the team’s standard methodology and governance processes.
Responsibilities (how we will measure success)
Contribute to strategic growth and operational development of the Firm by managing a suite of projects/initiatives ongoing throughout the IQ-EQ Group
Adhere to the team’s standard methodology and governance processes including use of approved templates and checklists.
Responsible for all aspects of Project/Business Management, including but not limited to; Initiation, planning, design, execution, monitoring and controlling including change control and project closure – ensuring predictable and successful delivery.
Organizing and motivating project teams, directing the project and all stakeholders involved to successful delivery.
Effective and Transparent communications ensuring the flow of information to all stakeholders involved.
Ongoing contribution towards continuous development and improvement of Change Delivery methodologies, templates, and checklists
Tasks (what does the role do on a day-to-day basis)
Define the scope of assigned projects in conjunction with the Project Sponsor
Devise the overall approach to delivering individual projects, making use of the internal methodology tailoring matrix.
Preparation of project documentation in collaboration with Subject Matter Experts for example:
Project Initiation Requests
Project Initiation Documentation
Product and Work Package Descriptions
End Stage reports and Stage Gate Readiness Assessment Documents
Test Strategy, Plans and Scripts
Closure Reports
Determine objectives and measures that each project will be evaluated against upon completion and track ongoing progress. Prepare related benefits assessments.
Select, lead, and motivate your project team both internally and externally, establishing a team culture within the assigned projects.
Monitoring overall progress and use of resources, initiating corrective action where necessary
Applying change control processes to control changes to the products ensuring that changes are made only with the agreement of appropriate named authorities.
Managing project risks, including the development of contingency plans
Reporting through agreed lines on project progress through highlight reports and end-stage assessments, including option papers and recommendations
Manage a range of stakeholders from junior to senior level across all locations.
Manage and monitor project budgets to ensure delivered within agreed budget.
Adhere to internal project methodology and governance.
Track all time spent on projects in NetSuite ensuring that resource time is also captured and monitored.
Communication and engagement planning
Maintaining an awareness of potential interdependencies with other projects and their impact
Liaise with various departments to ensure Service Transition is successful, including the training team in relation to training needs arising from projects and related solutions.
Production of closure reports, evaluating successes and challenges to enhance learning for your next project – ensure capture of lesson on the team’s central lessons log.
Other:
Support other departments as required within the confines of the Business Manager role
Undertake any additional reasonable duties as required the Firm
