To perform related business activities of the Import –Customs relating to shipments and customs freight documentation to achieve its growth and profit objectives.
General Key Accountabilities:
- Check, review and verify Customs inbound shipments before turning it over to Third Party Broker.
- Use Document Completion and Compliance Checklist form. (Insert the path file here)
- Coordinates with customer any discrepancy w/in 24 hours of receipt of documents and/or per customer SOP.
- To perform related Customer Fit Import System (CFIT) functions in accordance with Customs OPS manual.
- Refer to Core Event Code per OPS and/or Core Event Codes Summary posted in Common drive.
- Ensure other government permits or clearances are well coordinated with the customer and/or Expeditors origin prior to shipment.
- Check if OGA permit is required prior to arrival.
- Inform customer and/or EI origin once OGA permit is obtained.
- Coordinates with the third-party broker and ensuring that broker complies with Expeditors and end-customer requirement in preparing import entry declaration.
- Use Entry Details Checklist (insert the path file here) when checking the draft SAD/SDV.
- Monitor permits or clearances managed by third Party Broker are compliant with the requirements.
- Check if OGA permit is required prior to arrival.
- Coordinates with Supervisor/AM/Customs Compliance Specialist if need assistance.
- Ensure that customers are well - informed of the shipment status and required metrics sent in timely manner – per KPI.
- Always refer to Customer SOP for the requirements.
- Send shipment status daily on per shipment basis or per Daily Status Report in compliance with the customer requirements.
- Ensure 3rd party broker billing is timely and accurate.
- Coordinates with the documentation if no 3rd party billing posted in edoc at the time of posting of billing to Customs particularly for receipted charges.
- Post billing invoice w/in the EI and Customer KPI.
- Billing to customer must be posted w/in 3 days of RLS per OPS.
- Comply with DAP, DDP Policy in posting FDS billing.
- Make sure supporting documents are available before posting billing to customer so documentation team can dispatch the billing invoice timely per Customer SOP.
- Coordinates with the Trucking Team for the delivery schedule. Monitor trucker’s DLV & POD performance.
- Reserve truck at least 2 days prior to target delivery date and/or positioning of truck at CFS/CY.
- Secure CRO/Gate pass at least 2 days prior to delivery date. Refer to CRO process per carrier requirement.
- For any delay in empty container, escalate the matter with the customer & customer appointed freight forwarder/carrier. Any delay in empty container entails additional trucking cost hence timely communication is a key to collect additional trucking cost from the customer.
- 10. Monitor Customs Work board and ensure necessary tasks completed in accordance with specifications and deadlines.
- Files in Work board should be the current files. Ageing files requires explanation.
- Work board must be always open throughout the day.
- Manage the requirement event codes per customer requirements.
- 11. Root cause the exception report in Deployment Scorecard and implement CAPA.
- To attend cargo physical inspection/examination and join in the cargo survey and/or join in the meeting with the broker/ customer when deemed necessary.
- Assist the Supervisor/Manager and in maintaining compliance with the local authorities and other participating agencies.
- Company controls, policies, procedures, processes, applications, tools, and systems are clearly understood and implemented.
- To accept additional tasks as required by the Department to meet the needs.
