- Foster close partnership and collaboration with key internal groups such as Product, Technology, Sales and Client account teams to deliver growth objectives, meet client and stakeholder needs
- Communicate and engage with diverse functional stakeholders throughout service delivery
- Embrace and implement new methodologies on an ongoing basis as the business scales within the organization
- Influence decision makers at staff, senior and executive management levels within Client and Visa organizations through a combination of negotiation and consultative output
- Use technical expertise blended with business acumen to solve complex problems
- Act as the primary point of contact, coordinating and communicating the resolution of key client incidents or problems
- Be the subject matter expert by leveraging deep knowledge of client pain points and creative problem-solving skills to propose potential enhancements and solutions
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
