JOB DESCRIPTION
You're an original. So are we.
We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.
Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's®, Dockers®, and Signature by Levi Strauss & Co.™
Store Manager
As a Store Manager at Levi Strauss & Co., you will have the opportunity to work in an environment where change and ideas are celebrated. You will be representing the brand and values of LS&Co. and have full responsibility of effectively managing the store operations and team. We are looking for a great manager who will lead the store to greater heights, be innovative and creative to support Levi’s mission.
Key responsibilities:
Consumer Experience
- Hyper-focused on ensuring a seamless consumer experience in store.
- Motivate, mentor and manage the store team to deliver exceptional customer service
- Keep the consumer at the core when running operations to deliver optimal consumer service
Store Operations
- Achieve store profit target and minimize loss by implementing profit opportunities and actions to maximize sell out.
- Take ownership of the visual standards and ensuring all Visual Merchandising guidelines (criteria and quantities) are implemented effectively, that all product presentation is maintained according to Levi’s standards and guidelines and that the store’s commercial needs are met.
- Analyze commercial data, monitor Key Performance Indicators (KPIs) and teams’ performance and update the Leadership team on action plans to achieve KPIs
- Plans for the day to identify focus areas to drive KPIs, sets the direction for the team and strategically zones employees based on desired outcomes for the day– in-touch with local market and current with omnichannel activities in market.
- Ensure sound inventory management and supervising stock control, mark-downs and loss-prevention.
- Leverage new tools and processes to drive revenue and improve consumer experience, not forgetting the everyday basic tasks
- Supervise the organization of specific commercial and marketing events in the store
- Build an effective communication channel with various functions in order to share accurate commercial feedback, follow up on business needs and implement potential actions to reach and exceed the achievement of KPIs.
- Ensure that health and safety policy, procedure and store routines are maintained
Being a People Manager, a Leader and Coach
- Demonstrate and promotes an open-mind & embrace change as a leader: drive adoption of new ways of working and new technologies in store.
- Build strong teams & cultivate a diverse and inclusive workplace – encourage employees to be themselves, to add their voice, and recognize/address unconscious bias.
- Implement solutions to retain key talents and build a stable and engaging work environment for the team. Acknowledge people’s strengths and deploy them appropriately to reach business outcomes in a way that inspires and excites them to achieve their potential. Give constant on the spot feedbacks coaching on selling ability and customer service to team members
- Ensure effective recruitments of store staff and efficient inductions.
- Work closely with the retail trainers to deliver appropriate trainings and make sure the store team is completing their assigned trainings.
Our ideal candidate:
- Passionate about the Brand and living our values
- At least 3 years experience as a Salesperson for a Fashion Retailer or lifestyle brand.
- At least 2 years of store management experience and demonstrated capabilities in successfully achieving retail KPIs, managing store operations and controlling costs within a fast-paced retail environment
- Analytical and understand how to leverage data into business decisions
- Track record of efficiently managing and developing a team
- Educational Attainment: graduated with Bachelor’s agree or equivalent
As part of LS&Co. you will be entitled to competitive salary & benefits and the opportunity to work for an iconic brand.
As well as working for a much-loved brand in a great working environment, you will also have the opportunity to develop the skills needed for your future career at Levi Strauss & Co. If you’re a lover of all things denim and think this role is for you, please submit your application today!
