The Decipher Programmer is responsible for programming market research studies against client materials with a goal to meet and exceed client expectations in terms of integrity of collected data, adherence to agreed timeline and budget. This individual also develops and implements “out of the box” solutions as needed. The programmer contributes to improving overall department efficiency by adhering to current best practices as well as contribute to creation of new best practices. This individual works closely with the other programmers and project managers and may work directly with clients on certain projects.
- Programmer maintains full responsibility for online survey development and thoroughly reviews client materials.
- Delivers high quality surveys against client’s materials.
- Works to resolve amendments during quality assurance/client testing phase.
- Strive to exceed the client’s satisfaction when programming:
- Proactively suggests design improvements to ensure panelist comprehension.
- Meets programming timelines.
- Resolves data issues in the timeliest and most complete manner.
- Works directly with the client on custom solutions.
- Prepare survey for deployment and sets up link to track progress in field.
- Work with Data Processing to meet client deliverable requirements, i.e., working on dashboards, specific data requirements etc.
- Contributes to improve processes by working on tasks assigned that increase capabilities, efficiency, skillset, and marketplace competitive advantage.
- Spend time reporting and receiving information to and from their manager and continues to learn the latest technologies in the data collections field.
