Key Responsibilities:
- Supply Chain activities for Santen Philippines and backup support for Distributor Markets (currently includes Indonesia and Australia), including local supply chain operations, inventory management, distributor management and inbound logistics to ensure required customer service levels
- Inputs to Functional Team in SC-related activities such as sampling requirement, and return to principal (RTP Request) for marketing activities
- Sales Order Management (if necessary) with local Distributor, Purchase Order Requirement to Asia SCM, sales and inventory report gathering from Distributors (Indonesia/Australia), ensuring that these reports are submitted timely and provide analysis on trends, projections, and improvements (if necessary)
- Inbound shipments with Logistics Service Providers 3PL/4PL by providing required shipping documents and ensures shipments are delivered on time/on track as per KPI
- Partnership with local Distributor’s supply chain counterpart to ensure issues and concerns regarding inventory management, inventory reconciliation, shipment and inbound logistics are addressed, providing input to the improvement of processes for Distributor Management
Demand Planning and S&OP Process
- S&OP discussion (if required) to understand market complexities, understand trends, provide inputs, and support day to day operational processes
- Provide forecast analysis and root cause analysis for Forecast In-Accuracy
Purchase Order Management
- Receive and verify purchase orders by local Distributor for Distributor Markets as accordance to manufacturing rules/ MoQ and lead time. Responsible for order tracking, expedition, and fulfillment status
- Review and verify selling price to Distributor
- Furnish purchase order confirmation to local Distributor
- Support SC Manager in processing the purchase orders in Global Planning System for Distributor Markets
- Update TP price in Global Planning System upon verification with SC Manager
- Ensure that purchase orders are signed and stored accordingly to ensure proper documentation
- Goods receipt completion and closing of purchase orders (if required
Product Launch Excellence
- Documentation preparation for SC related activities such as New Product Information submission to Distributor and code creation at Distributor
- Collaboration with cross functional team (RA/QA/Commercial/Marketing) for any sample pull-out related request or sampling activities and analysis on frequency of request related to samples; MDI delays on delivery and KPI performance of Distributor in deliveries
Inbound Logistics
- Lead in pro-active coordination with Forwarders/Brokers, Consignee, and Distributor to ensure timely customs clearance and delivery of inbound shipment to warehouse
- Verify and confirm import duties and taxes for each inbound shipment, if applicable
- Screen through all shipping documents provided by Vendors and verify import license validity to avoid delays in customs clearance
- Provide necessary shipping documents to Brokers for shipment release
- Update shipping tracker to monitor lead time of shipment release, validate if lead time is within KPI and analysis on delays relating to shipment releases
- Verify with SC Manager for issues and concerns regarding Consignee, shipping documents, EPA, product shelf-life acceptance and shipment arrival (if necessary) prior to goods dispatch from Manufacturer or RDC
Inventory Management
- Perform inventory count and inventory count reconciliation together with SC Manager, finished goods inventory monitoring and reporting (e.g. short dated stocks, expired goods, aging inventory)
- Coordinate with Distributor for any inventory reconciliation concerns/queries for the Philippines
- Coordinate with Distributor for Distributor Markets (Indonesia/Australia) for inventory report and sales report gathering and first pass analysis
Distributor Management
- Master Data Management – request for product code creation/deletion request in Distributor’s system with endorsement from SC Manager
- Oversee stock destruction process for product recall and expired goods destruction in the Philippines
- Ensure reports for Distributor KPIs are submitted on time
- Gather and provide input/analysis in Distributor KPI (OTIF requirement)
General Tasks
- Verify billings from service providers related to Supply Chain cost, if applicable and endorse to SC Manager for final approval
- Coordination and execution of re-dressing activities within market to support commercial business, when applicable
- Provide data/gathering documents in relation to Philippines audits and Finance requirements
- Maintain proper filings and traceability of GDP documents (e.g. purchase orders, shipping documents, import license)
