Assess and respond to Compliance related transaction queries from our Network Partners and Beneficiary banks
Ensure responses are sent in a timely manner in line with our internal SLAs and deadlines set by the Banks.
Identify any reoccurring issues raised by the bank, and effectively resolve any problems resulting in the reduction of Bank requests.
Engage with clients to understand customer activity following alerts or requests from bank partners Identify and internally escalate actual or suspected financial crime incidents
Identify, investigate anomalous transaction patterns
Identify, investigate, actual or suspected financial crime incidents
And assist on
Ensuring clients are within legal parameters and not undertaking ML or criminal activities. For example, using screening and monitoring systems to assess client legitimacy.
Identifying, managing & escalating suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path.
Ensuring the compliance risk control framework remains aligned with external legislation.
Conducting and/or overseeing compliance monitoring reviews and audits.
Promoting and providing advice on best compliance practice within critical business areas.
Exemplifying the company values and promoting them in all areas of the role, within and without the function.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
