Primary Responsibilities:
1. DRIVE FINANCIAL PERFORMANCE
- Achieve individual target for corporate accounts, both local and groups
- Maximize guest room and function room revenues by proper yielding during peak and need periods
- Be able to execute projects and action plans that will develop new accounts and lead and eventually turn into confirmed business for the hotel
- Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department
- Handle internal events efficiently, to allow for revenue generation maximization while addressing internal needs.
2. IMPLEMENT BUSINESS PLANS ON ACQUISITIONS, RETENTION AND DEVELOPMENT OF NEW ACCOUNTS
- Actively participate in the review of all the client surveys and feedback results on a frequent basis, giving recommendations and action plans to further improve the department
- Ensure that successes are built upon and develop action plans when necessary, to address any deficiencies
- Conduct regular activities with bookers and decision makers to develop relationships and instill product retention
